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Comment by acchow | Hacker News Reader

> “In 60 years,” CFO Stuart Levy said on Thursday, “we’ve never made a dollar delivering a pizza. We make money on the product, but we don’t make money on the delivery.”

Domino's charges a $5.99 delivery fee whereas UberEats is charging me a $4.05 service fee plus a $3.49 delivery fee plus $2 CA Driver Benefits bringing its total fees to $9.54.

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Unless it's completely dead, every pizza shop runs multiple orders at once and their drivers are in and out swiftly. The food stays fairly hot thanks to commercial heat bags.

For the delivery apps, the driver has to possibly wait in a line, check it out, then deliver the order a single order at a time.

Many of the apps will actually batch multiple orders from the same restaurant to multiple near(ish) dropoffs.

Presumably this is the reason the food delivered by all these services is cold whenever it arrives.

The delivery models are fundamentally different. Domino's (and restaurants like it that have historically had in-house delivery drivers) is always single source, multi-destination.

Uber, Grubhub, DoorDash et. al. are multi-source, multi-destination.

Domino's runs a business designed around delivery with a delivery-friendly product and runs delivery in-house. UberEats does none of that.

On the other hand, every time I've ordered papajohns [directly from PJ] I get a doordash driver, interestingly.

They are punting their delivery costs to the cute little DoorDash while they can. I personally hate these third parties being interjected unexpectedly. I feel like the local business is probably being hijacked (like Yelp does) because I don't know the terms of the transaction. Furthermore, I don't trust DoorDash or whatever delivery app-dujor is running the food this week, I used to trust the business I was ordering from. Leaves a bad taste in my mouth ...pun partially intended.

Don't forget that Uber is also charging the restaurants nearly the same amount.

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