Really, the only proper way to do a background check is via your local law enforcement. These companies should not be relied on. Ever. Even if they're right a majority of time, the cases where they're wrong are too damaging to be considered trivial.
Really, the only proper way to do a background check is via your local law enforcement. These companies should not be relied on. Ever. Even if they're right a majority of time, the cases where they're wrong are too damaging to be considered trivial.
What in the history of policing makes you think they're immune to similar mistakes?
Basically, they put an asterisk next to their reports saying to take them with a grain of salt. But that doesn't change the damage done by a potential employer getting a peak into your past that they never should have gotten.
Edit: fixed some typos
For people who don't know lawyers, that's largely theoretical.
If they don't, you have political and legal recourse. A third-party company doesn't have the same legal obligation, nor does the public have any democratic control over that organization. Data companies have institutional pressures to preserve data at all costs, not to be proactive in destroying records of innocent folks.
In some other there will be no real obligation of keeping the records accurate (sometimes there is one theoretical but not enforced, sometimes there is one but with a legal leeway that allows a certain amount of inaccuracy).
There's a lot of entropy in first/middle/last names, DOBs, SSN, driver's license, etc. so accidental typo matches just means bad data, not some other person.
(Obviously, intentional identity theft notwithstanding.)
Far as I understood it, that was exceptionally rare in the industry. Not sure how prolific their customer base was or if they're still active.