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kleer001

From that bugzilla thread:

(tl;dr they're asking to stop spamming the bug thread with support for the feature)

Marco Bonardo [:mak]

Comment 67 • 2 days ago

Hello everyone.

Even if you care a lot of about his feature, please don't post me-too comments or opinions in this engineering bug tracker. Technical insight, like comment 53 or comment 58, is always welcome.

Otherwise, we may have to limit commenting in the bug, and we don't like to do that.

The Engineering team is well aware of the community feedback.

How can you express your opinion then?

You can continue commenting in the Reddit/HN threads that made this bug viral, both are frequented by Mozilla employees. Or you can chat in real time with us, see https://wiki.mozilla.org/Matrix, and join https://chat.mozilla.org/#/room/#fx-desktop-community:mozill....

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I really wish Bugzilla had a “down vote” functionality. Right now one can only vote for a bug, not against it. Or maybe we can create a counter-bug to collect votes?

There's also a thread on Mozilla discourse: https://discourse.mozilla.org/t/please-dont-remove-the-compa...

> How can you express your opinion then?

As you quoted they are well aware of the feedback, given that it makes little sense to spam the bug tracker anymore (at this point in time) as this wouldn't add any value for anyone. It wouldn't make them aware of the feed back (they already are) nor does it add anything constructive.

Or in other words, your opinion is already fully expressed through other people. (If you planed to only comment "me too" or similar.)

That question is also from the quote

Wups, yes.

Highlighting quotes as such is nice ... but reading them properly is so too ;=)

>nor does it add anything constructive.

This is false. The difference between 20 people speaking up versus 200 or 2,000 is huge, especially if they are saying the same thing. If they don't want that thread being spammed then they should reverse the decision to remove the feature .

> This is false. The difference between 20 people speaking up versus 200 or 2,000 is huge,

Only, If the Bug tracker would be the only source of feedback. But it isn't. It's not even meant to be a source of feedback, but a place to report technical bugs.

And if you have some people giving feedback over the bug tracker and many many more giving feedback over other channels (like HN, Twitter, etc.) then there is very little value in any [EDIT: spamming] additional feedback [EDIT: which doesn't add anything to the discussion]. And yes it would not matter if 20 or 200 people comment with "me too" in the bug tracker if they already got much feedback from other sources.

Also spamming a BUG tracker because you don't like something which is not a bug is never going to change anything and just not helpful for anyone at all. It's like a "soft"/"harmless" DOS attack on the issue of the bug tracker preventing any proper discussion, i.e. not helpful at all.

So if feedback from a small number of people is discarded for being a minority, and feedback from a large number of people is discarded for being spam, how can users make product managers understand they are unhappy with the removal of functionality?

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