If I wanted to build an support Q&A system using texts from support logs, training docs, transcribed videos etc etc (basically as much text about my product as I can get) would this model be a good start ?
https://huggingface.co/transformers/task_summary.html#extrac... more precisely
I've been building a library that makes solving tasks like conversational Q&A easy.
https://github.com/backprop-ai/backprop
If you need some pointers, we have example notebooks and I'm happy to chat about it as well. Would love to know if it helps!