What we got wrong about Uber and Lyft
nytimes.com
nytimes.com
Who could have possibly predicted that a new, cheaper, and more convenient taxi service (that saves money by dodging taxi regulation/taxes and by classifying its employees as independent contractors) would be used as a taxi service?
And who could have possibly predicted that a cheaper and more convenient taxi service would compete with public transit?
But that doesn't mean it's irrelevant. We got along just fine without knowing the mass of the Higgs boson. But we must make decisions about organizing society. Like all sciences that's going to consist of making hypotheses, testing them, and revising them when they're wrong.
As with medicine, we don't stop making decisions just because we don't have complete information or perfect models. We have to make decisions today. Sometimes they're wrong. But failed experiments are the essence of science. They're what drives the next hypothesis.
Sociologists and economists would love to have something as simple as particles or molecules to work with. They don't. They have human beings, which are insanely complex, and even harder to experiment on -- for logistical as well as ethical reasons. The remarkable thing is that there are patterns we can follow at all.