Oh look, a slightly difficult customer, this will hurt my expected hourly income, will Uber compensate me thus? Well since a real human never replies to my support tickets and they take no responsibility for anything that happens to me even when it is directly the fault of their app, no they won't = cancel and find another customer.

When I had to suffer through driving for Uber I would sometimes hang up on people who called me and cancel the ride, because I don't want to do something out of the ordinary and waste time, explain how uber works or whatever, I want to get you and get rid of you. When you drive: Uber doesn't care about you, your customers actively work against you and lie about it, so you have to look after yourself. Need a pickup from Ikea? not in my car!