As a counter point, I love my Surface Laptop 3 as my personal device.

I had a pre-M1 MacBook Air for when I'm not working and I hated its fans constantly whirring and the industrial design that hadn't been updated in years.

I dived deep into different Windows laptops having spent 10+ years away and been really pleased with the purchase. The design is very simple, aspect ratio great, and the keyboard better than the Mac I was transitioning from.

I didn't like the Dell XPS's keyboard or display, and I tried the Razer Blade Stealth 13 but it was overkill.

Having not really used Windows for years and given that lots of Windows laptops still had shockingly cheap industrial design or weird quirks (webcam at the bottom?!), the Surface Laptop 3 was unfussy and a delight to use.