Paste the link to @HTC on Twitter. They will listen. They're probably already aware of your post.
Anyway, HTC generally listens (as evidenced by the recent locked bootloader controversy) so complain on the Internet and hold them accountable.
Anyway, HTC generally listens (as evidenced by the recent locked bootloader controversy) so complain on the Internet and hold them accountable.
HTC's replies to the users having problems are not very reassuring. They just ask the user to contact htc.com/support and explain the issue.