NordicTrack/iFit is a great example of equipment manufacturers that just don't get it.
I don't quite get it myself, so I am not advocating for one or the other. But it seems to be working for her.
I mostly use Apple Fitness+ when on the rower, but iFit is nice in that it is not restricted to studio workouts. There is a far deeper library on iFit, and more variety. Outdoor workouts, indoor if that's your thing, a "Time to Walk" equivalent before Apple thought of it. I don't know if we'll renew the sub or not, but I think iFit gets it just fine.