Lawmaker wants 4G carriers to disclose throttling and speed
arstechnica.com
arstechnica.com
Yes, there is always uncertainty in wireless communication and ISP service, but that's what the "percent of the time" part is for, and the carriers are free to under-promise and over-deliver.
What I'm sick of is ISPs and carriers promising "up to" some speed. "Up to" means "guaranteed not more than." How does that make sense? "We guarantee you won't get better speed than X!" That would only make sense if I hated speed. Or if I could pay them "up to $50" a month for service.
Not that I'm against better defining consumer TOS, but don't call it 4G. When true 4G gets deployed, prepare for the confusion. This fraudulent 4G marketing could very well have killed investment in true 4G networks from US carriers: "Oh they're deploying 4G ? Big deal I thought all carriers already had that thingamajig." Try to explain this one to Joe Public.
BTW, "true 4G" will simply be renamed to "5G" and there will be no confusion.
You can actually sell quite a few network services to people, once you start talking about them in real terms. Gaming network links, with better latency guarantees, make a lot of sense. So do high-bandwidth, high-jitter links for downloaders.
IMHO it's another case of the marketers completely fucking up the market, because they're too dumb to understand their own product.
(And with a wired connection you ought to be able to say pretty easily what the minimum speed is going to be 90% of the time.)
The problem is speedtest.net is useless since AT&T is clearly gaming me and them, prioritizing the traffic and bandwidth.
My normal surfing experience is clearly no where near 12Mbps, especially when Netflix routinely pauses/stutters. the iTunes experience is equally bad. The latency from AT&T's DNS is insane as well which just results in a garbage experience all around.
A few years ago 3Mbps DSL felt, if not blazing, reliably 3Mbps at least. These days my 12Mbps line feels, if anything, slower/less reliable. Sometimes I might be getting close to that, but it's much more routine to feel like I'm getting pretty pitiful service more on the order of 768Kbps, but with DNS service that can frequently take seconds to resolve.
Using alternative DNS seems to be hit and miss. Sometimes it helps, some times it actually appears to cause issues. It doesn't make any real sense to me from a networking perspective, but they're obviously doing something very weird when I can swap back to the AT&T DNS from Google's and suddenly my AppleTV video thumbnails browsing iTunes or Netflix start appearing snappily as they should.
I'd go FIOS or Cable in a heart-beat if I could. The AT&T/2Wire/UVerse combination is nothing but broken promises and frustration for what turns out to be a pretty pricey, underperforming service (the TV side is pretty good on quality, reliability and features, but I pay over $100/month so I expect that as a minimum considering I have no movie channels and am on a basic package).
Plus, one of the easier experiments is to swap in Google's DNS servers. Then the AppleTV is snappy for a few days. After awhile, slow-loading thumbs again. Swap back in the 2wire DNS, and snappy again.
I'm not sure the transfer speed to my Linode VPS really proves much either. It could be that video traffic like iTunes and Netflex are the big QoS targets, especially since they directly compete with the other half of the UVerse services.
Second thought — minimum rates to what? ISPs can guarrantee certain quality of service only up to their uplinks, they cannot really help with anything out of their network. And most customers do not directly care about this, they need to transfer the data all over the globe (and complain on this).
How many people who don't at least have a basic understanding of 4G transmission speeds will know what a megabit or megabyte is anyway? Even in an university setting (which should represent a highly biased group of overall educated people), the majority of students just know basic facts like "my song is 6mb".
But hey! On the bright side, creating useless jobs will add to our GDP. Props to modern economics.
This problem existed back in the days when monitor manufacturers liked to "round up" the diagonal length of the monitors and put the actual viewing size in fine print. Some manufacturers would add 3 inches to the actual size of the monitor, just so that they'd "beat out" the competition.
Isn't this precisely what this law is trying to guarantee? How is false advertisement not cheating?