"that no one is willing to prioritize"
You missed that part. "Here is the email chain it was discussed in, including the bit where I raised the concern of what could happen" is generally pretty solid CYA.
You missed that part. "Here is the email chain it was discussed in, including the bit where I raised the concern of what could happen" is generally pretty solid CYA.
What has your experience been? Have you had success reprioritizing necessary and critical fixes that were previously not in scope postmortem?
And in both situations even when said thing exploded in a bloody mess I struggled to get the buy in to give the fix the full attention it needed because "we're losing money not having these features" (I mean no, you're not, but ok)
Hence my incredulity but honest curiosity, being an ops guy who over-prepares and tries to keep his leaders as informed and prepared to make a decision as possible, but still feels like he's often left holding the bag is dang exhausting, you know?