A relative ran an online community. It was small, but not tiny
There was some cyber-bullying (for lack of a better word) going on. My relative called law-enforcement, then was referred to the FBI. A case was filed and was told they would circle back on it to collect details. They never called back. My relative was never able to make contact with them about it again.
Completely ignored. I can't remember the details, but it wasn't just a "you're fat and ugly" type of bullying. But it was a real safety issue for a member of the community. Law enforcement completely failed in this case.
Now what?
I despise the "public court". The internet and viral online comments deciding who's innocent and who's guilty. (the man during the US capitol riots who lost his job because he was seen in a photo holding a black woman. Turns out, he was actually saving her life! But the "public court" announced him as guilty and they went after him, contacting his employer, people saying awful things about him online. https://kfor.com/news/washington-dc-bureau/white-man-seen-in... )
But on the flip side... what do you do when law enforcement completely fails?