However it does not sound suitable for a work environment.
However it does not sound suitable for a work environment.
Also, due to its rigidly ephemeral nature (ultimately depending on your personal preference of course, but the default for most clients these days - and opposed to something like Teams, which seems to store everything forever), it nudges its users to use a more suitable, more permanent medium to capture information that is to be persisted. It's clearly a different kind of animal than a wiki or an email archive/mailing list, whereas new "alternatives to email"-tools like Slack, Teams and their ilk are anything and everything in-between, which causes "now where the hell did I read that thing about that other thing..."-syndrome for me.
Still nothing?
SMS?
At this point, maybe they are not responding for damn good reasons?
Personally, I deal with others on whatever terms they tend to present to me.
So, if someone does not respond quickly, fine. Or they want SMS, or whatever, that is fine too.
I figure they have reasons, seek low friction amd give consideration I am given.