Good! I've been hearing about "the business side of the problem" my entire life -- lectured sternly about it, in many cases. All while few of the Adults and Experts - people with Real Power, in other words - dare even mention some of the topics laid out in the link.
> I'm just saying that both sides of the equation need to be examined, i.e. the plight of the worker AND the plight of the business.
There is no "plight of the business". There's a business that's making money, losing it, or breaking even. The people working there may feel the consequences, but a business cannot "suffer".