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From my observation, people tend to use microwaves 2 different ways.

Either they're for quickly reheating small amounts of leftovers or maybe boiling a cup of water for tea, and you have no idea for how long, in which +30 is all you need. You never do more than 2 minutes at a time. You'd never put something in for 10 minutes.

The other way is the microwave as a kitchen tool, where you do things like put in a large frozen family-size something (soup, veggies, etc.) and reheat it on 20% power for 20 minutes.

The 2-button microwave is awesome for the former group. It's useless for the latter group.

I often have used the microwave as a timer/alarm before switching that function to my phone.

Since the 30 second button is there anyways I can't really see why both groups wouldn't be satisfied with the current arrangement.

I'm like the OC, I have no need for a microwave for 20min, just 3min max at the time. I don't need programs and what not.

I hate to imagine the desiccated black carbon that would emerge from my microwave after anything at all is given 10 minutes of continuous exposure.