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I want to add. Not 100% non transferrable. I was able to deliver a project on Service Now without any Service Now training, using my Salesforce architecture background.

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Service Now is the bane of my existence. Pray tell if the behind-the-scenes code base is as bad as the experience.

Strategize & run

and or

Implement & run

NEVER OPERATE

this is obvious, everybody knows this :)

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