Third, they secretly deleted over a decade's worth of company chat history shortly before making the disastrous blog post. Why?

Fourth, they retaliated against employees by taking away benefits in the most humiliating way possible, via the aforementioned disastrous public blog post.

And yet, people are still going to bat for them because...I don't know. It seems like a lot of people have a religious faith in the decision-making capabilities of men like DHH and JF. Seems like it might be related to some of the issues employees tried to raise internally.