No, you have years of experience in a medium that prepared you to interpret that event a certain way.
"it was because you were prepped by playing the game to experience that scene in a particular way."
That's like saying, "Yeah, I jumped into the Iliad at the funeral games for Patroclus, and I just don't get it: it didn't have an impact at all." Duh. The literary experience leading up to that event leads to a connection to the characters that has little weight if you skip it. Saying the same thing applies to video games isn't an argument as to why video games can't be expressive. It means they can, and you have to invest in them to have that experience, much like reading a book.
And the best games aren't "built around" movie-like cutscenes. But suppose they were, and that those scenes were evocative. How, exactly, is that a bad thing? It's not, unless you've a priori decided it is.