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Exactly! And the same fate is waiting for "thanks for the time you just wasted, but I'd rather check out the competition next door some more".

For most people, this has already happened. It's just not as visible as haggle/no haggle (even to the people doing/not doing themselves)

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Sales needs to adjust to the new reality. Recognize that people have options and other sources of information and focus on answering their actual questions instead of trying to sell them on something.

If I walk into a car dealership it's because I need specific information not available online, even if it's just to see the car in person.

What I don't need is a whole sales pitch. That's wasting my time and the salesman's.

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