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It is productive. My local bike shop sells me bike parts I need, just not as conveniently or efficiently as Amazon.

The ruthless pursuit of efficiency as it's own goal is a trap. Squeezing out every societal optimization is a very engineering centric mindset. There are many, many times where the most efficient solution to a problem isn't the "best" one, and we need to collectively get better at recognizing when that's the case.

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That’s the odd thing though: Amazon has several disadvantages compared to your local bike shop (not being local, not being able to see your bike, not having a human who can talk to you, and not being able to hand you the parts right now). That your local bike shop, despite starting with these significant advantages, manages to be less convenient and efficient for you is interesting and unexpected (and does not bode well for them and others like them).

I chose bike shop arbitrarily. I could have said hardware store, cake supply store, game store, toy store, etc.

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