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Facebook moderator describes 'awful' content, told to try 'karaoke or painting'

thehill.com

19 pointsanigbrowl7 comments

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Just throwing this out there, maybe on massive platforms like this the better approach would be

- let users flag posts

- more than X flags = autohide

- original authors can object to the autohide

- objections are reviewed by staff

That would limit the content reviewers have to see to stuff that people (a) declare authorship for, and (b) claim is acceptable.

Presumably anything posting anything horrible wouldn't choose to have their posts seen by a critical authoritative audience.

Well almost everyone that gets their post hidden will object to it. Which will cause most of the posts to be reviewed by staff anyways. If you post something you want it seen by others.

Interesting, but what about where you have groups like 'illegal content aficionados' (a fictional example, obviously) whose members revel in exchanging toxic or contraband material?

I wonder if there is any group of folks who can do the job without the extreme distress (that verges on trauma, at best) the content causes.

Would a lack of empathy help? Or would low-empathy people not be able to exercise the necessary judgement to identify harmful material and behavior?

I met a guy at a party who hires for this role at microsoft. Said they hire all kinds since they don’t have a good profile for who will survive. Said the biggest problem after high turnover is making sure to quickly get rid of the people who actually want to look at this stuff since they tend to cause their own problems.

Was an interesting conversation. Also brought up how much the team cared about free speech, and the big discussions they have around these topics and some of the edge cases that they have to pass judgement on.

There are entire communities on Reddit (or there were) filled with people actively interested in death or gore or violence.

Should recruit from those types of communities. There are certainly people out there who this does not bother.

Like psychopaths.

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