Shouldn’t they have a paper-based/offline downtime procedure for this?

(Oh shit, everything just went down, turn on the generator, go plug that printer and laptop in, and print off all the reports of where we were from the offsite/offline/whatever backup).

What did they do before computers?

Failing to plan is planning to fail and all.

I like the idea of monthly planned downtimes where possible so people don’t run around like a headless chicken when things go down. No different than a fire drill.