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> But that’s not enough because they aren’t able to find a product that people want in large amounts.

They’re a very successful and profitable company for 20 years. How is that ‘not enough’?

They are a “boutique” kind-of company. A boutique should excel in niche products (and they did until Hey). Hey was announced as a product to disrupt email and fix the email management problem. That’s not a niche product but a general purpose solution. What they announced (and they did it GREAT) did not match with the product features IMHO.

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