Hey David, I really feel for you. These PR-esque situations are never fun, but I think you’ve done an excellent job of handling this.

I believe there is a bias people have of viewing (somewhat ironically) things in terms of a “David vs. Goliath” lens. Everyone loves rooting for the little guy, even when the little guy is objectively incorrect.

Hope your weekend goes better than it has been so far! Retool is an excellent product by the way :)