> They just designed, built, or perpetuated a system which was exclusionary.
I understand that this is an accepted definition for racism these days. But bigotry still implies intent, doesn't it? 'Rude', as you put it later on, seems like a reasonable description, but I'm not really seeing any 'bigotry'.
I think it is unreasonable to believe that no one has "unusual" characters in their name. And I also think that pre-judging people for belonging to a group with accented names, is discriminatory.
I'm not saying the people who designed this form go out at night shouting racist abuse at people. I'm saying that - through action or inaction - they are displaying their their bigotry.
I think racism is just as charged. Don't you?
For example, I think "naive" is a similar word in that it necessarily implies a characterization of the person beyond the action itself.