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What number are you seeing on that page? The one they give me (1-800-654-2533) is out of service when I call it.

For me in the US, it is showing 844-613-7589 Representatives are available Monday—Friday, 8:00 AM - 8:00 PM EST on that linked sales page.

Yes, same.

Also as I mentioned we did get through to someone via the Swiss number, they did not help.

That's the end of your professional responsibility.

Take your ball home.