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You should make sure you're not about to start chasing sunk costs. If you're familiar with AWS already and GCP is unusable, do some napkin math on the cost of migrating to AWS.

Maybe more important: if this kind of scaling-up/quota issue occurs again on their GCN account further along in development, it could be a serious show-stopper. That would really concern me.

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Yep, I'm already setting the ground work for a migration. But they were really excited about using Google Cloud, so it will be a hard sell.

No one should be excited about anything related to Google. It works til you need support, then is too late.

Make sure you don't just sell them on the negatives of staying with Google, also show off some of the cool stuff AWS can do beyond what their product currently requires. Maybe Show off how easy Alexa development is, some machine learning stuff, Elastic Transcode, make sure that they realize AWS is both a massive and powerful platform as well as an exciting cloud tech playground.

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