I agree. In a capitalist country an "exorbitant profit" for a long time is a failure of the system. Why nobody else is producing the same service if there is so much profit to be gain? And, if there is competition, why is not shrinking that margins to compete?
Capitalism is great when there are many small competitors that need to push quality up or prices down. If you only have 1 big corporation dominating each market, that's just communism with extra steps. The economy is just a planned economy and no competition nor capitalism is happening.