I think the ratio should be something much higher, such as 80%, not 0.69%. That would give you 7.56 TB of available bandwidth of the maximum possible 9.45 TB, based on the 105Mbps speed listed. And that's only downstream.
The customer service is MUCH better with a business class account.
I wonder whether that provisioning is baked into the contract term or whether it can be changed as needed.
http://business.comcast.com/products-services/bundle.aspx
Not sure whether it's sensitive to location; I did not enter a phone number.
$95 for a "triple play" package. 12/2, phone line, and what looks like "basic" cable. Plus some set of taxes and fees I'm sure I'm not seeing.
(The page doesn't say this is an introductory price -- however, I'm finding it difficult to believe it's not. Doesn't this undercut residential triple play pricing -- albeit probably with less cable TV channels?)
Since the latter part of last year, Comcast has jacked my residential service rate (where the price comes out the same whether one has just internet or with discounted internet packaged with basic cable) from about $64 to $80 (24-25%). Just ridiculous.
I hate to "reward" them for this behavior, but price and feature wise, given where I'm at, it's tempting to switch to business class. Especially if I can avoid that ridiculous installation fee and a multi-year contract with exit penalty.
Of course, I'd rather have a Kansas City type deal with Google, or Sonic's wonderful 1 GB trial in Sebastopol. Or a nice, cozy cooperative investment with my neighbors.
But no, this area belongs to a particularly slimy class of suits. (Another reason I might make the switch; the phone company's even worse, based on extensive personal experience -- including DSL, back in the day.)
I guess I can find my own way, but a little perspective couldn't hurt.
The $0 cancellation... I just asked for it, and got it. I never thought stuff like that worked, but apparently it's true: it never hurts to ask.
It may have helped that I directly contacted an account rep who a former IT-dept colleague had worked with and recommended to me. It's possible that the "so-and-so gave me your name and said you were very helpful" bit gave me better/more personalized service. Hard to say.
Maybe I'd lose the basic cable TV service that's baked into the residential pricing, but as to that I should really be saying "good riddance".
So, I've been stewing on this. I should check whether business class includes a phone line. I'd come out ahead and be able to wave good bye to AT&T. (If there's a company that's worse than the proverbial "cable company"...)