Robinhood S-1 IPO
sec.gov
sec.gov
A few months later I asked how to reopen the account, using the "reopen account" form in their app to generate a support ticket. Three weeks later they sent an email saying that my account was permanently closed and I should apply for a new account. Replies to this email yielded a response saying that their email server was failing to accepting messages.
So as requested I applied for a new account; the application stayed pending for three weeks, then I got an email autoreply telling me that my application is denied because I have a preexisting account (i.e. the old closed one). Replies to this email also yielded a response saying that their email server was failing to accepting messages.
I filed a new support case explaining what had happened, what they told me to do, and asking what I should do next. No reply whatsoever.
The reason I keep RH around is because they have virtually zero restrictions around advanced trading. I basically put all my hyper-risky options stuff in the RH bucket.
All my serious money lives elsewhere. I use RH pretty much exactly the way they want me to.
On a more serious note the investing and fintech market is incredibly dynamic and competitive. Robinhood is popular because it has big shark backers who successfully convinced many young people that trades are free, even though the cost is just hidden elsewhere. Which more and more slowly come to realize. The whole brokerage market has the potential to be shaken up badly by decentralized exchanges. I'd not invest in something like this now and it's unclear why they would need the money anyway. They're cashing out.
The modern era of investment is kinda weird.
I had to close my account for work. I left that company and wanted to open back up my robinhood account. Guess not
At least give it a look: https://www.tdameritrade.com/tools-and-platforms/thinkorswim...
Democratising trading is not inherently good, similar to democratising gambling.
I get the desire to stop commercial banks from gambling YOUR savings. But why shouldn't you be able to gamble your own savings if you want to?
On a large scale, eventually lots of people will be hurt. Everyone thought they were having lots of fun in 2007, and then people started jumping out of buildings. Those people had family and friends. Many of the young people in the market right now have never seen or gone through that, and if they keep preaching 'stocks only go up' while trading on 40x margin, they will eventually find out that stonks sometimes go down.
Similarly, I'm all for drinking alcohol yet wouldn't cheer for an innovation that would make people drink more.
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That being said, I think that RH (and many other platforms) do in fact democratise investing (and that's great).
Many countries ban advertizing for cigarettes. So while it's not banned the cost on society and public health is large enough that it's worth restricting advertizing.
I realize that likely seems totally weird for US folks, but that's really not weird at all in Europe. Same as regulating advertizing targeting kids, etc.
What exactly is Robinhood's product? It's certainly not the newly-minted traders -- their orders are "free". If you follow the money, it looks like it's mostly Pay For Order Flow (PFOF). I wonder why giant market-making hedge funds would pay for that order flow... Another tech faustian bargain.
It really isn't. They're making money off the spread (eg. $105.01 bid vs $105.02 ask), which exists regardless of PFOF (regulation NMS mandates that the price be better or equal to NBBO). The reason why they want retail flow is that it's mostly "uninformed" and they're less likely to get run over.
matt levine explains this in detail: https://www.bloomberg.com/opinion/articles/2021-01-29/reddit...
>I like to tell a fairly textbook version of that story. Market makers stand ready to buy or sell stock from or to customers; they try to buy for a bit less than they sell at, and pocket the spread. If you go out into the market and say “hey I’ll buy anyone’s stock for $10,” and a really smart hedge fund comes to you and sells you stock for $10, that’s probably bad. You’ve probably made a mistake. The hedge fund is selling you the stock for $10 because it knows it’s worth $8. This is called “adverse selection.”
>More subtly, if a really big mutual fund comes to you and sells you stock for $10, that also may be bad. The mutual fund is probably selling lots of stock, because it’s so big; it sells you a little, then sells a little more, then a little more, until it pushes the price down to $8. The mutual fund isn’t necessarily smart, but by virtue of being big and doing big trades, it moves the price; if you are on the other side of its trades, you get run over. This is also a kind of adverse selection: You buy at $10 and are stuck selling at $8. Part of the spread that market makers earn in public markets—the difference between their buying and selling prices—compensates them for adverse selection, the risk of being run over by a counterparty who knows something they don’t.
>Market makers, the textbook theory goes, would much rather trade with retail orders. Retail investors generally don’t know much, so if you buy stock from them you’re probably not making a mistake. And retail orders are generally small and uncorrelated: One investor buys a little, another comes along a moment later and sells a little, it’s all pretty random, and you’re not facing an avalanche of steady sell orders that push the price down. Trading with retail is so nice that market makers—wholesalers—will both give retail orders a tighter spread (pay more to buy their stock, charge less to sell stock to them) and pay their broker for the privilege of doing it.
> Our PFOF and Transaction Rebate arrangements with market makers are a matter of practice and business understanding and not documented under binding contracts. For the three months ended March 31, 2021, 59% of our total revenues came from four market makers.
So 59% of Robinhood's revenue comes from selling PFOF to market makers. I promise you that there isn't some magic altruism on the part of market makers buying the PFOF and then routing 40-60% of trades off-exchange. If it was simple matter of profiting off bid-ask spread: Force those orders through the exchanges instead of through dark pools.
This is precisely why there's an entire section dedicated to PFOF regulatory risk in their S-1. It's increasingly a rigged game and rightfully deserves deep Congressional intervention.
Did i claim that robinhood is a market maker and/or participates in market making? I simply explained how market makers are making money in a non-nefarious way and why they might pay robinhood for order flow.
> I promise you that there isn't some magic altruism on the part of market makers
As explained in my prior comment there's no altruism involved. Retail orders are valuable because they're uninformed/non-toxic
>and then routing 40-60% of trades off-exchange. If it was simple matter of profiting off bid-ask spread: Force those orders through the exchanges instead of through dark pools.
Why bring in dark pools and "off-exchange"? The whole point of buying orderflow is to execute it yourself rather than letting anyone execute them.
When the broker gives the order to a market maker directly, they can't offer a worse price than the exchanges (national best bid offer). Typically, they offer a better price (=price improvement, a "discount").
Robinhood takes a cut of that discount (and a larger cut than other brokers).
The other poster explained why the market maker gives a discount on "uninformed" retail flow compared to the NBBO.
I agree that HFT is just a silly game of being faster, and is largely rent seeking and even destroying value. But market making per se is valuable, and pretty competitive, and the spread constitutes the necessary and benign payment for that service.
Here's a suggestion:
1. Restrict trading to, say, 4 hours a day, 2 in the morning, 2 in the evening. You could maybe make it such that time zones have partial overlap.
2. During these hours, have an auction every minute, instead of continuous trading. Maybe with stochastic end time (to negate HFT techniques/sniping).
3. Impose a Tobin tax of, dunno, 1 basis point on every trade.
Measures such as those might limit the opportunity for profit from silly HFT (like replacing the cable from Chicago to NY by a slightly straighter cable to shave off a few milliseconds).
The fact is that this "spread" you speak of is a much more theoretical concept than Matt Levine understands. There is ample liquidity between the bid-ask in 99.9% of markets, and by selling order flow to someone who will internalize it at the worst legal price possible, they are intentionally failing to fill an order at the best possible price.
RobinHood also features various dark patterns that are designed to remove money from the pockets of their users and put it into their own pockets. Off the top of my head, I can list the following:
(a) Very difficult access to bis-ask spread information across multiple options. This keeps users ignorant of the fact that some options may be better priced than others, and gives market makers more opportunity to make more than a fair market spread on the transaction.
(b) Forced close-outs for reasons that no other legitimate brokerages use. Even worse than being ill-infomed about what to trade is to have all of your agency removed. It's situations like these where the gap between a fair market edge and the edge that market makers take becomes offensive.
(c) Disallowing option exercise before expiration. There are many situations where an option owner should exercise his option prior to expiry. Not only does RobinHood keep its users ignorant of this fact, they actually don't even allow their users to do it. In some circumstances, this can give market makers a massive arbitrage opportunity.
While you are right that one thing that makes RH flow more valuable is the smaller average account money size, this is actually far less of an issue than just the average account financial IQ size. Citadel loves trading with pensions just as much as RH users (i.e. similar financial IQ, but far different sizes). It's just that the type of trading that happens with each is a little different.
Add in the aforementioned reasons for keeping them not only ignorant, but handcuffed, then the more market makers will pay RH for access.
AFAIK they have duty of best execution, so they're supposed get the best price irrespective of PFOF. Obviously this conflicts with their own incentives, but that's what the laws are for.
>RobinHood also features various dark patterns that are designed to remove money from the pockets of their users and put it into their own pockets. Off the top of my head, I can list the following:
I'm not a user so I didn't know any of these. Thanks for bringing these up. Informed complaints like these are far better than the "they're front running you!" complaints that people seem to repeat endlessly.
There is a duty of best execution. I honestly don't even know if its a crime or a licensing requirement or what. Reg NMS seemed to have obviated it, and judging by the failures to execute properly on the parts of major banks (e.g. my family had a major bank execute a bond trade for them that another bond trader friend of mine said was 10% below a competitive market price. That is, they paid 90, when you could have paid 100 in the competitive market), my impression is this law is totally unenforced.
Also, it looks like no one will be able to see my criticisms because YC wants to protect their investment going into the IPO by crushing this comment thread
I remember reading about this (can't find the original source) and I thought there was a subtle distinction here, where the regulation only requires you to fill at a price at or better than the best quoted price, which isn't the same as the best possible price. Which does allow a broker to make their money (directly or indirectly) from the difference.
Also, from their recent "Systemic Supervisory Failures" [0]:
> Between 2018 and late 2020, Robinhood experienced a series of outages and critical systems failures. The most serious outage occurred on March 2 and 3, 2020, when Robinhood’s website and mobile applications shut down, preventing Robinhood’s customers from accessing their accounts during a time of historic market volatility.
In the event of a large market downturn could you actually transfer that 60k elsewhere or for that matter, even access the platform to exit positions?
Payment for order flow means you are likely in line behind which ever Wall St firm is paying for that order flow. Yes that is illegal for them to do (called front running I believe) but the fines they pay are usually tiny compared to the revenue.
[0] https://www.finra.org/media-center/newsreleases/2021/finra-o...
This latest fine isn’t there first fine. I wouldn’t trust them with a penny. There is too much shady stuff coming to light with RH.
In any case, it really doesn’t matter. It’s awful at order execution, so you get worst prices on things. This was proven but SEC just gave slap on wrist.
Its an extremely immature platform and has outages at the worst times.
It’s app is simple but missing key info compared to competitors.
Finally, the GameStop fiasco was unforgivable and only a naive fool would accept the explanation given. Citadel is the MAJORITY of Robinhood revenue and was opposite that trade. The stock market has existed for over a century with online trading for decades, including many volatile stocks, and apologists can’t name a single other example of one way trade restrictions. It didn’t happen during the Volkswagen short squeeze.
Despite that, apologists act like the clearing house explanation is stone cold fact. Source? Not a single investigation other than the word of Robinhood CEO, who contradicted himself multiple times explaining it. It was the fraud of the century and only people with little understanding of finance bought the explanation.
I wasn't happy about it but I don't blame them. As much as people were talking about over 100% of GME shorted, I can't imagine how much margin on top of margin people were trading while there options had yet to be settled. If anything the issue should be how long it takes a trade to settle.
[1]https://markets.businessinsider.com/news/stocks/robinhood-we...
What they did was illegal, so why not blame them? Robinhood is being investigated for it. Why not blame everyone that's guilty?
https://www.vice.com/en/article/wx5p8z/feds-seized-robinhood...
Because being investigated means you're guilty? I guess a fair and impartial trial is just red tape.
Sure, if it turns out they didn't commit the crime don't blame them (but there is overwhelming evidence that I have personally witnessed so I already know for a fact that they did this). What I don't get is why this guy is apologizing for theft.
You think that what they did was illegal, but the person you initially replied to (https://news.ycombinator.com/user?id=adabyron) only said he "wasn't happy about it". That's not the same as "apologizing for theft".
>but there is overwhelming evidence that I have personally witnessed so I already know for a fact that they did this
do share.
I'm guessing you're aware of the trading halts in January and are arguing that's legal (or at least remain unconvinced it's illegal). Rather than have a long argument about whether or not brokers were legally entitled to restrict trading, I'll just concede as it really wasn't the point I wanted to make. I'm not a lawyer, there is nuance in the legal system, blah blah blah. I could go down the GME rabbit hole but nobody gives a shit. I think of it more like when a cop gets away with murder in our legal system. Did he commit a crime? Well, technically no, because our legal system said so - but I still feel comfortable calling him a criminal. Likewise, nobody in the US went to jail for the 2008 financial collapse, so I guess nobody committed any crimes.
But that's me moving the goalposts, making appeals to emotions, and just generally making a very weasely argument. My frustration is with people so willfully absolving others of guilt. I feel like the way to make the world a better place is by holding people accountable for their actions, instead of just chant it as some bullshit mantra at another dumb tech startup that provides no real value to anyone. Obviously other people have different perspectives and may not have seen any wrongdoing in what happened. Everyone is entitled to their beliefs. And I'm allowed to think people are ignorant and morally bankrupt for the beliefs they hold.
So you're right, but I don't care because that's not what matters.
Insofar as "I don't think they're guilty", yes. This is a slightly lower bar than "I think they're innocent", because the former covers cases where you're unsure. Maybe the person you replied to actually thinks robinhood is innocent beyond a reasonable doubt, but that can't be confirmed via his comments.
> I think of it more like when a cop gets away with murder in our legal system. Did he commit a crime? Well, technically no, because our legal system said so - but I still feel comfortable calling him a criminal
This analogy only works because you can presuppose that the cop is guilty. It breaks down when you can't. For instance if you only knew that he shot and killed someone. Maybe he acted in self defense (the actual kind).
My understanding of the situation was that robinhood was forced to restrict trading for meme stocks due to increased deposit requirements on them. If they couldn't come up with money to meet deposit requirements (due on the day of trade), then they have to halt trading. Meme stocks like GME had disproportionately higher deposit requirements, so restricting those stocks would allow them to continue operating with the smallest impact. If those stocks weren't restricted, they would have burned through their cash/credit they had (to meet deposit requirements) and would have to halt trading anyways.
Now, this is what robinhood is claiming, and I can't verify every single detail of this story (although some elements were independently confirmed, like the deposit requirements going up). Maybe robinhood had a boatload of cash/credit on hand and could have easily met the day/week's trading volume, or maybe it would have been close and they didn't want to risk it, but you think they should have went ahead anyways. In any case, the whole situation is less clear cut than the standard villain narrative of "they shut down trading because the hedge funds told them to". More importantly, there's enough wiggle room for differences of opinion that if someone says "I can't blame robinhood", you don't have to immediately accuse them of "willfully absolving others of guilt".
Immediately after halting trading, Robinhood's initial public statement was "we have full liquidity for any event and that is not the problem." This is where it starts to become fraudulent, because that contradicts what they later said. Timelines matter, details matter, and you are correct that the court of law has its place for this sort of thing. I'm convinced they were willfully lying at this point, but it would take a long time to explain why in a convincing manner (so I don't blame you for not believing me here).
Now afterwards is when shit gets weirder, but the GME rabbit hole is really deep and the signal to noise ratio is atrocious. There is some good data from Robinhood's S1 filing though. For their transaction-based business, Citadel made up 27% of their revenue - which is significantly higher than anyone else. And last quarter 81% of Robinhood's revenue was for PFOF, payment for order flow.
I agree with you this should go to court and I look forward to it. I could provide you with plenty more data and evidence, but it's lots of little pieces and admittedly a lot of it is circumstantial. In other words, I'm doing a shitty job explaining my side and you don't have much reason to believe me.
I owe you and the person I originally responded to an apology.
Robinhood has been self clearing for years before the GME incident
These institutions were limiting the quantity that users could purchase, not necessarily halting the options.
I'd welcome an investigation, but based on the rest of your comment ("apologists", "only a naive fool would accept the explanation given") my guess is that your mind is already made up.
Here’s an excerpt from the linked article:
> The company also said it is under investigation by a series of regulators, state attorneys general, the SEC, and the U.S. Department of Justice in proceedings associated with the trading restrictions; the company said its CEO Vladimir Tenev has also had his cell phone seized by federal attorneys.
A CFO of a multimilion dollar company gave me the same explanation independently before Robinhood gave any statement.
On the spot! Robinhood has made it so easy to trade that I have seen many people trading from their mobile while having a coffee or commuting! I would really like to see all these "traders" in 5/10 years ... if it is true that 80% of day traders loose money .. I bet tons of improvised traders will learn a very expensive lesson.
I don't do trading, I simply don't have time to fully look into companies balance sheets etc. I buy index/mutual funds , I might have missed the meme stocks but I am happy with my steady growing investments, compounding effect works great!
Index funds are for my retirement account, it's fun to have a brokerage account and trade with it as a hobby. It's been very profitable so far but I don't expect that to continue.
I'd imagine day trading has a much higher return than buying lottery tickets or gambling at a casino for example.
That people can get benefits from the stock markets? Or that investment/economic decisions van be made democratically?
Index funds rely on the the folks making the index to determine which stocks get bought -- who's on the s&P 500 is not a democratic process
I don't like Robinhood and don't feel any need to apologize for it; I think they're predatory. But this isn't why.
"Fraud of the century" is pretty funny, though. Kudos.
There's little chance that the Big Four banks in Australia were all part of a conspiracy to ripping off investors, at least in regards to GME (they're too busy ripping Aussies off via their superannuation).
It seems that in the 1900s the American Dream shifted to mean: get a job, buy a house, have kids, don't take risks, trust in the system and the system will support you.
Now in 2021, it's more like: get a job to ensure you don't go bankrupt from stupid high healthcare expenses, your employer will keep all the profits and shift all the risks onto you, and if you're moderately lucky and live in the right place, you won't be homeless.
I don't know how I feel about publicly traded stocks or the stock market, but I can't help but feel like "index funds democratized investing" is like saying "the 9 to 5 job democratized the American Dream".
https://www.stockbrokers.com/guides/order-execution
Also here's the disclosure from IBKR, which is probably the polar opposite from robin hood in terms of favorable order execution
https://gdcdyn.interactivebrokers.com/Universal/servlet/Regi...
I know the first link said fidelity is better, but that's fidelity vs ibkr-lite, not ibkr-pro.
Only someone who doesn't understand how any of this works would believe these absurd conspiracy theories.
1) Citadel is one of FIVE of wholesale market markets RH use. Even if they did refuse to accept orders for GME, why wouldn't their four main competitors not happily accept them if it meant blowing up the biggest player in the field? They have no incentive to help Citadel. In fact, they have a clear financial incentive to do the opposite.
2) Why would RH care if Citadel went away? Citadel is one of their five 'suppliers' if you will. If Citadel disappeared overnight, RH would just route their order to the others. It makes absolutely no difference to them. They just route to whoever currently pays the most for orderflow.
3) RH customers are extremely small players with next to no capital between them. Cutting them off makes no difference, because it was professionals with real money driving the squeeze at that point. They recognised that they could make a ton of money, and put a bunch of competitors out of business in the process, so they kept hammering the stock.
4) The claim that Citadel itself even had a GME short position (beyond their MM inventory) is baseless. Citadel Advisor's previous 13F filing shows that they were outright LONG GME stock, were LONG GME calls, and were LONG GME puts. So while those puts will have lost money, the other two positions will have GAINED MASSIVELY during the squeeze. Their short exposure was mainly via the money that they lent to Melvin Cap during the squeeze.
Losing PFOF from Citadel alone means kissing away more than 5% of their _revenue_. With essentially no cost associated with PFOF, these payments account for a large portion of their profit.
RH stopping all GME purchases was market-moving news and citadel got to know before anyone else, to the detriment of those RH users that were long GME.
Yes, that is the point of paying for order flow. That is doubtless why RH users don't pay commissions.
In 2020, 34% of their revenue came from Citadel. 75% of their entire revenue stream comes from forwarding their clients' orders to one of FOUR market makers like Citadel. This practice in and of itself is contentious, and they readily admit this in their risk factors section of the filing.
They also readily acknowledge the absolute thrashing they would receive financially if even one of the four market makers decide to not do business with them.
Of these four, Citadel is the largest.
>Message board people believe a lot of weird things about how markets work.
Message board people also love reading comments and not looking at the articles they're typically commenting about.
I think you'll find that the opposite is the case.
The reality is unless you have an algo trading system or are a long-term investor you are going to lose on day trading in the long run. RH has done a great job of making trading easier for the masses; I'm not sure the net outcome is a good one.
Personally, I've never invested less than $2000 in a single lot. I also aim to have around $5000 cash in my accounts, more than that is a waste, and less puts me at risk of being unable to pay for things.
I don't recall ever seeing anyone criticise RH for this. It's RH's entire model to be unsophisticated and "democratise" trading.
> because of the Gamestop fiasco
Anyone who doesn't criticise RH for this has rocks in their heads. Anyone who believes RH's official explanation lacks basic critical thinking skills.
Obviously while I see the above as a lot of great things, in the wrong hands people can do a ton of damage to themselves with margin, options or trading risky stocks. Robinhood, at the demands of critics, has been improving their information in their UI to help people better understand the risks. And yes, their bash the button to get early crypto access shall never be forgotten & always be a tarnish.
The Robinhood app is far better than anyone else out there for your average investor. ThinkorSwim is the only thing even close & it's far to complicated for most. Otherwise Robinhood is faster, cheaper, better info & overall better user experience. The other companies have all been incredibly behind times, as financial companies are known for.
Side Rant: Robinhood wasn't the only one to run into GameStop issues. There are some people who believe the whole GME debacle was very close to having huge negative implications on the entire market that were going to hurt everyone, whether in the trade or not.
Robinhood made it fancy and hid the complexities of investing so they could turn investing into a gambling platform.
"The wrong hands" is the average retail investor. The philosophical debate is whether those people should be allowed to waste their life savings because they should know better, or if the government should make efforts to ensure that they can't.
In Spain, banks have allowed to trade on all kinds of assets for ages. Some with low fees. If you wanted to buy a certain asset you could do so in like three clicks.
In the US I know as a fact that some banks like Charles Schwab have also made retail investing accessible for ages…
Robin Hood has “democratized” trading in the sense of aggressively expanding it through marketing, maybe a cool UX (I wouldn’t know), but otherwise I don’t see how it has innovated significantly in the area of retail investing.
Like a sibling commenter is saying it has also popularized day-trading more than anything. The math about day-trading is unequivocal and it may very well be that popularizing this is a net loss for society, or at the very least (yet another?) mechanism for transferring wealth from the middle class to sophisticated elites (I mean, this wouldn’t be a loss if you believe it’s stricly a zero-sum effect, and that wealth is just as well in either set of hands)
To be clear, I may have moral qualms with RH and the popularization of day-trading, but I do believe in free market economics and I think it should exist - I can only hope that in time regular folk become educated about investing and that my transfer theory doesn’t come to fruition.
I’m all open for counterpoints on both my claims that it hasn’t done all that much for democratizing retail investing and that day-trading for the masses may be a bad proposition.
I was helping a friend open an IRA with Schwab the other day. After you sign up, it just plops you into their dashboard with no instructions at all. Search function was useless, actually took tons of clicks for me to figure out how to fund the IRA and invest it in an index fund (for example, the list of target date funds isn't found anywhere on their menus, I had to google and use their secondary fund site to find the symbol).
Basically they sure didn't make it easy or accessible for new users, where as with Robinhood it is immediately obvious how it works (I know Robinhood doesn't have IRAs but the patterns for regular investing with other brokers are similar levels of clunkiness)
I'm using Degiro for stocks.
BBVA has a standard broker that charges about 5€ per trade and also a trading platform called Trader with different conditions.
Bankinter has had a standard broker for ages - some people in my family are pro investors and they’ve been using since the 00s.
Both have a massive selection of funds on top of stocks.
I don’t think trading more stocks and trading them more frequently is a “better” or even “democratized” outcome. For the vast majority of people trading more shares more often is an objectively terrible investment strategy.
In terms of economic efficiency, if that's what we mean, I would guess not: It causes the misallocation of capital to worse investments. Was the Gamestop market economically efficient?
No by efficiency I mean the spread and incorporation of more information relating to the underlying asset, making it more closely match their fair value, and the resulting tightening of the spread and reduced volatility overall. See Efficient Market Hypothesis.
It is also worth noting that it is this same hypothesis that backs the "index funds are better than stock picking" argument.
The addition of new participants helps spread, judge and value the information, more than fewer participants, which allows the information to be better incorporated into the price, resulting in a more efficient (fair value) market. As a result, the asset becomes more liquid and "fairly priced".
There is no "real price" for assets that are market valued, only whatever the market will bare. Market efficiency is about more and more participants agreeing on the going price for an asset. While this overall global disagreement on price can never be captured completely, its state is reflected by the going price and the amount of spread (difference between ask and bid price).
A big part of efficiency is being able to ask yourself how much return can you expect if you were to sell the asset right after you bought it. High efficiency, and you can expect to be able to get your money back with high certainty. Let's use an AAPL stock as an example. If I bought on today at it's low, it would have cost me $135.76. If I wanted to sell it, its be super easy. The closing spread was ask 136.96 bid 136.60, or .36/136.60 = ~0.26%, so if I bought and sold into that market as fast as they could, that is around how much I could reasonably expect to lose. The high liquidity and small spread makes that asset easy to move at low overhead cost, hence more efficient.
Compare that to wanting to buy an asset in a much less efficient market, for example real estate. Buying is not an efficient process. Not only does it take time to close, but there are overheads in both time and money that helps slow everything down and increase costs. There are much fewer participants. Not every house is the same, but also not every house is for sale. If you buy a house, you have very low certainty that you can easily sell that house right away and get your money back completely, at least least not without some other factors (time, money) put in.
If you don't like real estate as an example, consider private equity, where one is subjected in 5, 10, 20+ year lock ins of large sums of money, to buy into slices of partnerships or joint venture funds, where really one has no idea how much their investments are valued until many years later because there is no market for what they bought until everyone gets to cash out in the future. Never mind the equity fund capital calls which make you question whether your investments have indeed gone past zero and are now negative.
Low efficiency doesn't translate into loses though, just like high efficiency doesn't translate into gains. The two are independent. Low efficiency however is rife with opportunity. There is very little chance one can sell $AAPL stock at much above the going fair market value on the exchange. The same can't be said for low efficiency real estate, where it's easier to make a living off the inefficiencies in the market e.g. flipping property to the less educated new participants in that market.
Market efficiency can contribute to economic efficiency. I've long been aware of theories that markets are inherently perfect and accurate, but I believe economists abandoned those ideas many years ago. Efficiency depends on the spread of information; if a large part of the market lacks accurate information or has false information, efficiency is reduced.
> The addition of new participants helps spread, judge and value the information, more than fewer participants
Imagine a market for rockets, and the market participants are the heads of Boeing, Blue Origin, SpaceX, NASA, ESA. Now imagine that we added 1,000 random people to that market; would the information be better? Would the rockets be priced better? Probably not. The market would be flooded with bad information.
If 1000 new participants wanted to buy and sell rockets, yet, the price would become more "efficient". There would be more sellers and buyers, and more room to negotiate and trade. Your example is a stupid one.
It's disappointing to see that happen.
The only way your argument works is if we assume every new market participant is completely ignorant and completely susceptible to bad information. Like participants entering the market are doing so in bad faith and completely clueless, and like bad information didn't exist before participants entered. It's a really stupid argument to make.
So ya, it is disappointing to see happen.
The Internet isn't so great at spreading information; it is incredible at disinformation and misinformation.
This reminds me of the lamentations I sometimes hear about the "unbanked" or the "underbanked".
I always think: "lucky them ..."
We don’t give Robinhood crap because it’s “not sophisticated enough”. We do so because they have removed the guard rails, encouraged the some of the riskiest possible behavior (with a particularly poor risk:reward ratio), abrogated any responsibility of steering their users toward financial literacy or sound investing practices, and done all of this toward one of the most vulnerable classes of market participants.
Day trading is not investing. It is to investing as predicting the weather is to predicting the climate. Getting masses of lay people “comfortable” with day trading is—frankly—unmitigated evil. It is a means by which the rich will get richer and the poor will have their money fleeced. The only reason this hasn’t unfolded in complete disaster yet is the absolutely unprecedented bull market we’ve been in. It will end—nobody knows when—but when it does, Robinhood’s customers will be amongst the worst off.
We know this because repeated evidence has proven conclusively that one’s market returns are (on average) inversely proportional to the number of trades one makes. Buying and selling in the short-term maximizes the asymmetry between you and better-informed market participants. Buy-and-hold minimizes this, but that’s not even remotely what Robinhood promotes. Vanguard on the other hand actually did democratize long-term buy and hold investing, which is what we should be steering lay people towards.
You have no idea how many of my friends I've tried to explain this to. I try to explain that day trading is as much of an investment as betting on horse or dog races, but I think a lot of my mates also see those as legitimate expenses.
I think Wealthfront or the few other similar companies actually democratized investing.
Meanwhile wealthfront is marking up investment opportunities that are widely available in funds or etfs for much cheaper.
I think wealthfront is much more predatory than Robinhood if judged on the basis of services rendered to informed actors.
I remember wondering how it took so long for someone to make a half decent stock trading app for the iPhone -- all the other apps at the time sucked (and they largely still do). I was on ETrade before but signed up for the Robinhood waitlist immediately -- haven't left since being allowed in early 2015.
no advanced trading / charting / analytics but still quite surprising
Call me old school. TD Ameritrade and Charles Schwab has the best UI IMO.
Your best bet was to cozy up to Apple teams or preferred Apple partners like Facebook and Uber, and see if the inside scoop could save you a few months of maddening frustration.
You can see this evidenced in engineering blog posts from companies like Uber and Twitter, they had to hire soooo many people to build out their mobile app.
Robinhood is awesome if you're new or want something much simpler.
If I was daring, I might compare it to Linux/MS vs Apple on here but I don't dare because people would take that the wrong way.
Maybe others have gotten better now, but I really don't see a dire need to switch.
It's to the point where I use Robinhood to look at market info, then open my actual brokerage app to execute the trade. Robinhood is lightyears ahead of traditional brokerages in terms of UX.
(Of course, that gets rid of the "market segmentation" signals, so it'd probably make life a little better for institutions and make life a little worse for individuals, on net. No doubt smart people could disagree about how much of each effect there would be.)
Exactly, retail investors should basically be happy with PFOF.
I think the order flow model is better for most retail traders. Obviously, if you're buying $20k in stock at a time, paying the fees will be better, but that's not your average Robinhood user.
Put another way, Robinhood’s actual customers are confident that they are able to extract in excess of $109 in value each year they purchase the flow of orders from a given Robinhood user. From where and/or from whom do you suppose this money is being extracted?
My guess is from other funds that aren't privy to what horse the lemmings are betting on today and riding that wave.
Adverse selection is scary and knowing your counterparty is worth a lot. This is not as sinister as you're making it out to be.
How do we reconcile this with the narrative that they’re the good guys delivering wealth generation through investing to the masses?
My only point is that the narrative of Robinhood is completely backwards. Far from the “stealing from the rich to give to the poor” backstory from which the name comes from, all they’ve done is encourage hordes of unsuspecting sheep to venture deep into the wolves’ den.
PFOF may not be evil, but Robinhood certainly is. The fact that their customers’ orders are of such high value makes it abundantly clear who the moneyed players think losers at the table are. Anyone paying attention understands that Robinhood’s product is a continuous flow of suckers to their paying customers. Trading on Robinhood is an implicit bet with apparently quite poor odds that you’re not one of those suckers.
That doesn’t mean you’re better off trading on some other platform. It means they're goading you into playing the wrong game in which entities with billions at stake are so convinced you will lose they’re happy to pay for the privilege of sitting down at the table with you. The real lesson is that you should be playing a different game than the one Robinhood is promoting.
It's essentially a "first dibs" approach to fulfilling a transaction. By law it's required to fill at the best price available, so there's no difference in price, and it may even fill quicker if it's in between the bid/asks because of the reason explained above.
They must execute client orders at a price as good as or better than the national best bid offer, if I understand correctly (Reg NMS [1]). Now, the firms that buy that order flow offer better (tighter) prices, an improvement over the NBBO, and what Robinhood does is take a cut of that improvement.
(Robinhood takes a larger cut than other brokers, fair enough, but those other brokers used to charge an additional flat fee. So, for small orders, you're better off with Robinhood, for large orders you're better off with a different broker. Note that this was the behaviour that triggered regulatory action a while ago, and the situation might look different now, given that other brokers also offer trades without commission. Either way, you should get executed at NBBO or better.)
I did an A/B test of this, and found that RH was actually an outlier in terms of how bad your executions are.
> By March 2019, Robinhood had conducted a more extensive internal analysis, which showed that its execution quality and price improvement metrics were substantially worse than other retail broker-dealers in many respects, including the percentage of orders that received price improvement and the amount of price improvement, measured on a per order, per share, and per dollar traded basis.
But again, it's a relative issue. For small trades, overall you got a better deal than paying a slightly better price plus a fixed commission. For large trades, nope. So, at Robinhood the rich big traders subsidised the smaller ones. Kind of fitting for the name.
> For most orders of more than 100 shares, the analysis concluded that Robinhood customers would be better off trading at another broker-dealer because the additional price improvement that such orders would receive at other broker-dealers would likely exceed the approximately $5 per-order commission costs that those broker-dealers were then charging.
All in all, I think their model is defensible, but lying about it isn't.
ETA: To be clear, I think their pricing and revenue model is defensible. But: a 10$ fee for a long term trade is also pretty negligible. What Robinhood have democratised is day trading and gambling, and that's not good.
[1] scroll down to "Robinhood (1)": https://www.bloomberg.com/opinion/articles/2021-01-07/the-ip...
why is it not good? I think as long as the person doing the trading understands the consequences of their actions, they should be allowed to make that trade. If you could prove that people are being defrauded into thinking trading is risk free, then the problem isn't with robinhood but with education and awareness, and that issue must be solved at a societal level, rather than placing all responsibility onto the company providing a utility.
etc
For the three months ended March 31, 2021, 17% of our total revenue was derived from transaction-based revenues earned from cryptocurrency transactions, compared to 4% for the three months year ended December 31, 2020. While we currently support a portfolio of seven cryptocurrencies for trading, for the three months ended March 31, 2021, 34% of our cryptocurrency transaction-based revenue was attributable to transactions in Dogecoin, as compared to 4% for the three months ended December 31, 2020. As such, in addition to the factors impacting the broader cryptoeconomy described elsewhere in this section, RHC’s business may be adversely affected, and growth in our net revenue earned from cryptocurrency transactions may slow or decline, if the markets for Dogecoin deteriorate or if the price of Dogecoin declines, including as a result of factors such as negative perceptions of Dogecoin or the increased availability of Dogecoin on other cryptocurrency trading platforms.”
https://www.sec.gov/edgar/search/#/q=dogecoin&dateRange=all&...
My two under-18 cousins both described using their parent's credentials to buy Dogecoin on Robinhood. Great stuff driving Robinhood revenue right here.
Robinhood is the perfect platform for them - There's no need to "swap" tokens or sign up with exchanges. For the most part, RH just "works".
A lot of Cryptocurrency twitter is mad at him for his actions and statements on Bitcoin, I wonder if that has broken his ability to manipulate price with tweets.
If that's the case, probably a bad thing for Robinhood. But maybe people will come back around to him with time.
We have been subject to regulatory investigations, actions and settlements and we expect to continue to be subject to such proceedings in the future, which could cause us to incur substantial costs or require us to change our business practices in a manner materially adverse to our business.
We are involved in numerous litigation matters that are expensive and time-consuming, and, if resolved adversely, could harm our reputation, business, financial condition or results of operations.
Our platform has been, and may in the future be, subject to interruption and instability due to operational and technological failures, whether internal or external.
Any company that operates in a highly regulated area (finance/health/gambling/etc) are going to have regulatory on their risk factors.
Any Company whose business is run on an app or a website is going to have the tech failure one.
Obviously some or even many people will take these risks as a possible promise of greater returns and for the sake of Rh, I hope they get better and better at navigating the regulatory waters. It would be interesting to see the financials if and when another prolonged downturn happens.
> Our business is subject to extensive, complex and changing laws and regulations, and related regulatory proceedings and investigations. Changes in these laws and regulations, or our failure to comply with these laws and regulations, could harm our business.
This risk also stood out to me because it’s something I usually associate with SPACs:
> As a result of our recent settlement with the SEC, we are currently considered an “ineligible issuer,” which limits our ability to use certain free writing prospectuses in securities offerings and will delay our ability to qualify as a “well-known seasoned issuer” in the future.
SPACs are an ineligible issuer because they’ve been a blank check company, shell company, or penny stock issuer in the last three years. While I don’t have many nice things to say about SPACs the ineligible issuer language is pretty benign boilerplate in that situation.
RH, on the other hand, is an ineligible issuer because they were C&D’d by the SEC for violating the anti-fraud provisions of the federal securities laws in the last three years. Companies typically seek to avoid committing securities fraud in the run up to their IPO. So while the risk factor itself (not a WKSI) isn’t necessarily unusual the reason for the risk is and it speaks directly to management’s (at best) inability to appropriately manage the regulatory risk or (at worst) lack of trustworthiness.
FY Ended December 31, in millions except percentage and assets per user
| 2019 | 2020 | YoY
---------------|--------|--------|-------
revenue | $278 | $959 | 245%
op ex | $384 | $945 | 146%
net income | $(107) | $7 | (107)%
assets held | 14,136 | 62,979 | 346%
monthly users | 4.3 | 11.7 | 172%
assets per user| 3,287 | 5,382 | 64%$8.8B in cash - $7.7B in liabilties = - $1.1 billion
I'll pass.
I'm surprised capital requirements aren't in place
There's no magical formula, tons of people like to put money on unprofitable companies that have a lot of hype and tell you a good story about their mission. For me, I look for companies that are making money today, that have a good earnings rate of growth relative to their p/e ratio, and a business that I understand.
Robinhood is not that. It could be that in the future when I revisit it in a couple quarters or more, but it's not for me.
Hence why I'll pass on this one.
https://www.vice.com/en/article/wx5p8z/feds-seized-robinhood...
For some reason, defending hedge funds who’ve been blatantly manipulating the market seems, to draw a lot of vigorous defendants on here.
In 2011-2015, Daniel Gallagher was 1 of 5 Commissioners of the SEC (Securities and Exchange _Commission_), the highest role of the SEC, appointed by the US President.
He was hired by Robinhood in May 2020, and his previous job was at WilmerHale, a firm specializing in defending other firms against the SEC.
This guy must be worth his weight in gold in avoiding regulatory fines for Robinhood.
You can value a company by comparing it to its peers (this is like company Y which has similar users, growth potential etc)
You can value a company by only caring about its assets and liabilities.
Private shares of a company can exist and be traded, another market based valuation just with fewer data points that are private and not publicly shared.
And plenty more ways. Finance is really all about answering this question, how much is something worth and then creating mechanisms to trade that value in different ways.
> his previous job was at WilmerHale, a firm specializing in defending other firms against the SEC.
How is that situation even remotely legal?
The best person to give advice on a subject are those who have experience on both sides.
For one, it creates a negative incentive for the regulatory roles. Now people will seek to be head of the SEC just so they can score a specific job after. Incentives are misaligned.
Lots of private sector companies (especially law firms) include non-compete clauses for similar reasons. They want to prevent their former employees from leveraging their insider information against them.
An IRS employee becoming a tax advisor is one thing. The head (and more broadly executive level personnel) of the IRS becoming the head of accounting of a major firm is another.
I just don't see the misalignment in incentives. Everyone is thinking about their compensation next job, and it is only a problem if being bad at your current job somehow makes you more attractive to your next employer.
Unlike the private sector, there shouldn't be any insider information to protect. The SEC should be transparent about the law.
I have 0 doubt in my mind, anyone in that position wouldn't already be predisposed to believe that actions (regulations, enforcement etc) that help Robinhood (and other trading platforms) are a good thing and will work for those corporate interests because they share the same beliefs by default.
Then, once they leave the SEC, they're welcomed back with massive pay as a thank you for the job they did pushing Robinhood's agenda forward which is at odds with good governance principles.
Its like making the head of Exon the head of the govt's renewable energy initiatives. They're gonna say increasing renewable energy output isn't a worthwhile pursuit, what we really need is more oil. Let's sign a big contract over with exon, I even know the people who work there and can make it happen!
Working against society's interests in favor of the corporations
I work in a highly regulated industry and think that the cop and robber idea people have is out of tune with reality witch is more collaborative. Most agencies want businesses to succeed and actively work to help them do so within the confines of the law.
Its the same reason you wouldn't let a Defence contractor CEO be secretary of defence, or why you shouldn't let a telecoms lobbyist run the FCC.
Oh wait...
but somehow people think only republicans are corrupt. the biggest companies are chock full of obama staffers.
It's going to be interesting to buy Robinhood with Robinhood...
This is different to having ICE shares trading on NYSE.
"RHF, one of our broker-dealer subsidiaries, is a member of the selling group for this offering. We expect the underwriters to reserve approximately 20 to 35% of the shares of our Class A common stock offered by this prospectus for RHF, acting as a selling group member, to allocate for sale to Robinhood customers through our IPO Access feature on our platform. Any such sales will be made at the same initial public offering price, and at the same time, as any other purchases in this offering, including purchases by institutions and other large investors, and in accordance with customary broker-dealer practices and procedures."
Safety First, Participation Is Power, Radical Customer Focus, and First-Principals Thinking
There's a real dissonance in the combination of Safety First and Participation Is Power points.
Where do we draw the line between providing the ability to participate and safety?
Many of the tools Robinhood has "democratized" for the masses are in fact quite financially dangerous to unsophisticated users. They've game-ified complex financial instruments; that doesn't exactly speak to safety.
But I do need to reiterate my stance on this: they are a gambling company.
The proof is in their own words in the S1: we are a safety first company. What Fintech firm says that?
Nonetheless I'm sure they will continue to expand their product line away from gamification of day trading and into gamification of investing... A much better business.
Do they mean safety of the company and/or end user?
By danger, are they referencing the danger of losing all your money due to gambling it away? Or maybe avoiding suicides by making sure they always report correct balances?
Either Robinhood has found a smarter business model re: selling order flow or they are making a killing on crypto fees. The commission business model is dead for good I think.
https://www.nasdaq.com/articles/net-interest-revenue-will-fo...
They don't charge commissions to trade crypto. Not sure where they're skimming the money but the terrible order fills you get there gives me an idea.
So they do charge something on crypto transactions?
Are they counting any stock purchased as revenue too? I don't understand the justification for that accounting at all. The profit on any transaction for them is 0 dollars, unless they're skimming on spreads or frontrunning or something else scammy.
Square does this as well, which is how they got "200%" revenue growth.
Correct me if I'm wrong.
Key Components of our Results of Operations
Revenues
Transaction-based revenues
Transaction-based revenues consist of amount earned from routing customer orders for options, equities and cryptocurrencies to market makers. When customers place orders for equities, options or cryptocurrencies on our platform, we route these orders to market makers and we receive consideration from those brokers. With respect to equities and options trading, such fees are known as PFOF. With respect to cryptocurrency trading, we receive “Transaction Rebates.” In the case of equities, the fees we receive are typically based on the size of the publicly quoted bid-ask spread for the security being traded; that is, we receive a fixed percentage of the difference between the publicly quoted bid and ask at the time the trade is executed. For options, our fee is on a per contract basis based on the underlying security. In the case of cryptocurrencies, our rebate is a fixed percentage of the notional order value. Within each asset class, whether equities, options or cryptocurrencies, the transaction-based revenue we earn is calculated in an identical manner among all participating market makers. We route equity and option orders in priority to participating market makers that we believe are most likely to give our customers the best execution, based on historical performance, and we do not consider transaction fees when routing orders. For cryptocurrency orders, we route to various market makers that we believe offer competitive pricing, and we do not consider Transaction Rebates when routing cryptocurrency orders.
Net interest revenues Net interest revenues consist of interest revenues less interest expenses. We earn interest revenues and incur interest expenses on securities lending transactions. We also earn interest revenues on margin loans to users, as well as on our segregated cash, cash and cash equivalents, and deposits with clearing organizations. We also incur interest expenses in connection with our revolving credit facilities.
Other revenues Other revenues primarily consist of Robinhood Gold, a monthly paid subscription service that provides users with premium features such as enhanced instant deposits, professional research, Nasdaq Level II market data and, upon approval, access to margin investing. Other revenues also include proxy rebate revenues and miscellaneous fees charged to users.
It was the largest fine in FINRA history, but will it have been worth it? The $65 million fine in December suggests they weren't sufficiently deterred to change.
People keep saying this, but the FINRA fine was for actions that took place before the 2020 SEC fine, and the SEC fine was for actions in 2015-18.
It's not like they have a time machine.
> 2019 Tender Offer
> In August 2019, we entered into a letter agreement with certain holders of our capital stock, pursuant to which we agreed to waive certain transfer restrictions in connection with, and assist in the administration of, a tender offer that such holders proposed to commence. From August 2019 through September 2019, these holders commenced a tender offer to purchase shares of our capital stock from certain of our employee stockholders, including our Co-Founder and CEO, Vladimir Tenev, and Co-Founder and Chief Creative Officer and then-co-CEO Baiju Bhatt. An aggregate of 5.4 million shares of our capital stock were tendered pursuant to the tender offer for an aggregate purchase price of $67.6 million, or $12.4827 per share.
> 2018 Secondary Sales
> On April 3, 2018, our Co-Founder and CEO, Vladimir Tenev, our Co-Founder and Chief Creative Officer and then-co-CEO, Baiju Bhatt, our then-Chief Operating Officer, Nathan Rodland, and one other employee, each individually entered into common stock purchase agreements with certain other holders of our capital stock, including entities affiliated with DST Global, pursuant to which they sold shares of our common stock to the purchasing stockholders at a purchase price of $10.145 per share. In total, Mr. Bhatt sold 5,421,389 shares of common stock for an aggregate purchase price of $55.0 million; Mr. Rodland sold 295,712 shares of common stock for an aggregate purchase price of $3.0 million; and Mr. Tenev sold 5,421,389 shares of common stock for an aggregate purchase price of $55.0 million. As part of these sales, each of Mr. Bhatt and Mr. Tenev sold 739,280 shares of our common stock to entities affiliated with DST Global.
What a joke. Founders got rich beyond imagination dumping all the risk on employees.
except it’s ipoing for far higher price than they got. so the employees are going to make far more per share than they did.
That's some pretty crazy growth! Granted, that was a unique time in crypto. But I'm sure history will repeat. Will be interesting to see how RH's crypto strategy develops based on this. Crypto essentially brings the payment for order flow in-house and makes RH the market maker for doge, BTC, etc. So maybe RH will just start to look more like Coinbase!
I'll personably be buying everything i can get my hands on three months after launch
Though Robinhood advanced 0 commission trading (though I think it was inevitable), it's a terrible platform.
However there are no options and they don’t offer OTC or anything low liquidity.
also how careful you have to be to get this right
overall, Robinhood have the best UI compare to tdameritrade and it isn't too bad if you just do normal trade and not options.
one thing that Robinhood did that disrupt the retail trade is their no fee. tdameritrade used to charge $7 to buy/sell stock.
* RH will drag the industry to T+0 settlement, thus breaking wall street shenanigans with 100%+ short selling. Inevitable to see the merging of on-chain settlement with traditional stonks.
* RH has the largest amount of Dogecoin AUM globally (8.7B $USD equiv)
* RH has a lot of bitcoin, ether and other coins AUM.
* RH will eventually be the biggest broker in the US (world)?
* RH encourages dollar cost averaging and investing over time.
* RH has lots of first time investors (18-24), who over time will grow to be big investors
Or will be burned by the next prolonged downturn and exit the market permanently.
(not investing advice)
Seems like I'm getting a lot of advice about the market from people with less knowledge about the market than shoe shine boys. My mom and my sister are invested in Dogecoin and neither can explain what a cryptocurrency is or even what the doge meme was to begin with. Seems like the next prolonged downturn is right around the corner.
The casual throw away statement about business made during transit from a passenger might be important info.
This story is just elitism, and exactly the argument Wall Street used against RH. "unsophisticated traders". Sorry Mr Banker, the market is made up of people. Claiming unsophistication is a projection of their own insecurities.
Turns out the whole dealership, or at least most of the employees, traded crypto as a hobby. I asked a few questions, mainly about Proof of Work, and the salesman had no idea what that was. He was completely ignorant of how crypto worked.
The most common feature of assets bubbles is that they draw in people who would normally never engage in risky financial speculation. People early to the party get rich and that draws in everyone else. Its hard to stay out of the market when your neighbor has short-term gains larger than your salary.
In the tulip bubble, everyone was a botanist. In the tech bubble, everyone was an equity trader. In the housing bubble, everyone was flipping houses or getting their real estate license. Now everyone is a crypto trader. Regardless of how useful crypto will be in the future, there is only one way this party ends. Pumping trillions of dollars into the economy can delay the pain, but the pain seems inevitable at this point.
Hard to know exactly where we are right now, but certainly feels closer to the latter.
There were very few Amazons in the mix, and very many Palms. Even a reliable blue-chip like Cisco is still underwater compared to its March 2000 price.
I use both Robinhood and Schwab, and the Robinhood app is absolutely terrible.
The visual aesthetic is nice, but usability is awful... I don't really understand the hype. For example they have no dedicated orders screen to cancel limit order that I can tell. There's an "inbox" where your limit order will show up after some delay. I placed an order once and decided to cancel it, but the inbox message didn't show up for 5 minutes, so I had no way to cancel it.
Also you can't see older than 5? years on stock charts. Or zoom or anything, only specific presets.
Finally, I bought a small amount of crypto, and did a market order sell once, and my fill price was like 10% under current market value. Obviously market orders are bad, but most brokers have safeguards that prevent executing them at such a difference from last traded price.
Anyway, bad experience all around. I imagine the only people who use it seriously are those that haven't tried more serious brokers, or that don't know any better.
The idea behind Robinhood is good, but it could be done so much better. So many obviously bad design elements
Most people will stop at RH, the idea of a complex brokerage account is beyond their comfort zone. They will not see the need to look elsewhere, as it has everything they believe they need in one app.
These things are not about you or I, they are about the acceptability by the masses. And the masses love RH. You cannot dismiss the huge effect they had on the industry with their business model, and they have lots more things planned.
I only used the app for a few weeks and encountered so many problems. I'm even surprised people tout their UI as a pro. The visual flair/theme is nice, but it's quite poor from a UX perspective.
Sidenote, I don't get why brokers don't offer a monthly payment to avoid having your order flow sold/provide better fills. Lots would take up on that