Hacker News Reader

I don't think suppliers (and that is basically what you are) are treated well anywhere in retail. My family used to be in private label food production. For all the flack Walmart gets, we considered them one of the best. Walmart. And what you hear about them grinding you to the bone and having strict delivery targets is true.

I completely agree with your comment. I am also a seller on Amazon. Every single decision about my brand have to be done in accordance to Amazon rules where I hardly make profit after trying to fight competitors will low pricing set by Amazon pricing rules, getting charged by Amazon on management fees, self ship on some products and moreover customer system exploitation. There has been several cases customers have returned wrong product and Amazon didn't do anything to look into it. Now some ask me why I use Amazon still then. My answer is to keep money rolling, advertise my brand and generate customer who can be targeted.

On the retail side, increasingly their most important customers appear to be advertisers and sellers buying "sponsored" slots, since that junk is about all I see on Amazon these days as a buyer.

Sellers are the product, not the customer.