I agree, but the problem is the decision as to the level of care necessary is ultimately up to the person needing care. Normal people have no idea what their ailment is, much less what level of care they need.

I try to steer clear of the ER at all times. If I'm not functioning enough to be able to make that decision, it's probably time for the ER. Just a personal philosophy.

I had a girlfriend years ago who made me take her to the ER because her stomach really hurt. We waited for 8 hours and by the time she got seen, her stomach didn't hurt. I could have strangled her.