Ham radio on the other hand can talk to local folks, and ham radio operators are trained on efficient communications between groups of people. The local ham likely knows the state of the weather, rescue efforts, when the next water/food/medical deliveries are, etc. Often emergency services lean pretty hard on the local hams when their infrastructure (that often depends on grid power, cell phones, or generators).
Sure sat phones can be nice, but dialing 911 and getting emergency services to a particular address depends on the service being up, spare resources available, and not getting a busy signal. Generally during disasters sat phones with the expense and inability to call anyone local is not particularly useful.