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Should have just pinged them on hipchat, it should reach them maybe.

Honestly, the last thing I’d want in a situation like this is ”use this chat app we’re using”. I think that is a crappy approach to support, since it is not working alongside a public knowledge base and thus cannot amend an existing pile of related problem-solving knowledge. It mandates processes which generate throwaway solutions and waste everyone’s time. Gitter is not the answer.

Hipchat has been phased out for a while now, no?

Yes, I think the joke is that Hipchat is gone.

Atlassian replaced it with Slack which was just bought by Salesforce, so who knows maybe they will revive Hipchat now.

probably just get some investment to buy mattermost lol

Which, I believe is either owned or majorly maintained by GitLab.

ah..

> Atlassian replaced it with Slack

Not before migrating to their own Hipchat successor / Slack clone, Stride, which was infinitely worse than both in every way. The product and IP was sold to Slack for, rumour has it, $1.

https://en.wikipedia.org/wiki/Stride_(software)

According to that Wikipedia article, Atlassian took a “minority investment in Slack.” That’s certainly worth much more than $1.

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