I have managed to find myself accidentally twice at the receiving end of IBM "services". Conclusion was pretty much same both times:
Never. F###ing. Again.
Traditionally, part of what made it worth paying IBM prices was reliably top-notch service, but perhaps that changed over time. What were your experiences? And which decade?
What's it like working at IBM? I've seen it get good ratings online
This question is extremely hard to answer, because IBM has ~345k employees in 177 counties. It's anywhere from 0/10 to 10/10.
* -10/10 and 0/10
Agree. I have used IBM web sphere in 2008. IBM, Oracle, Sun is a tribe.