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I can second all these criticisms, as well as the advice below to upgrade the strap. I use the elite strap with the VRCover face pad and strap pad and it’s a massive improvement. I also find the VRWave strap pad makes it easy for me to run my link cable through the strap and behind my head which is also a comfort improvement in some games.

I got a third party halo strap for my Quest 2 and it vastly increased comfort and ability to wear it for extended periods without fatigue. Might want to look into that.

The strap upgrade is totally worth it. Much easier to find a comfortable, good fit.

All my friends with the quest upgraded the strap. Oculus doing a crappy upsale, just a cost you need to swallow