They are ok for what they intend to solve. They suck the fun out of development though and I don't want to work at companies that employ it anymore.
Jira might be OK for me too. All the web products by Atlassian (Jira, bitbucket, and confluences we are using) are soooooooo slow from Japan. And it is the 80% of my hate. Is it not from US or somewhere?