GP here. I’m located in India and know about the prevalence of WhatsApp. However, I don’t use it and I know many people who don’t use it. Hence the question related to integrations (and wanting to know if other integrations are planned).
You're in a tiny minority then, and it wouldn't hurt startups if a small segment is untargetable. In fact, they shouldn't worry about it for now.
Right, most of our present customers use WhatsApp.