But, as a separate issue, the above essay is focused on computers, and so it implicitly raises the Solow Productivity Paradox: why don't computers seem to add anything to productivity?
See:
The Solow Productivity Paradox: What Do Computers Do to Productivity?
https://www.brookings.edu/articles/the-solow-productivity-pa...
McKinsey wrote this in 2018, predicting a productivity boom was coming soon, though of course this prediction has been made often since 1973, and the only time it was even slightly true was during the boom in big box retail 1995-2005:
https://www.mckinsey.com/business-functions/mckinsey-digital...
It's well known that in the 1800s the telegraph and then the telephone allowed a large scale re-organization of capital, and capital invested heavily to take advantage of the new technologies, but it was impossible to see a productivity benefit. These technologies allowed new systems of control, but not necessarily any productivity benefit. Since 1970 computer network technologies have offered a similar reorganization, but they are vastly more powerful than the telephone, and they allowed a re-organization that was vastly more profound than any previous reorganization of capital. Millions of jobs were outsourced to India, China, Hong Kong, Singapore, and then Brazil, Russia, Romania, etc.