I've been a long time customer of both Apple and PayPal. It seems like Apple did eventually refund the purchases, although I would have expected them to do it faster. PayPal, on the other hand, literally does not give a shit about you or the fact that you can't eat until your transaction goes through their absurdly slow system.
Ever notice that Bank of America's ATMs can scan and process a check and give you money in 10 seconds, but PayPal takes 10 days?