I feel that ebay "lost its soul" when it didn't respond to sellers gaming the feedback system. If you are not familiar with this, sellers would withhold feedback to the buyer until the buyer gave positive feedback to the seller. Now, there are buyers who give negative feedback to sellers without just cause, so part of this behavior is defensive but the essence is that there grew this distrust and ebay's "karma system" just broke down. I never saw ebay doing anything to fix this and bring a better sense of trust and goodwill in the community. Anyone else have a different experience?