One terrible thing about Enterprises is the way their finance team leads product decisions. In order to maximize their profit, they announce a product will be ready by X date, and estimate the cost leading up to it. If you don't hit those numbers, it affects a lot of other numbers, especially if you're publicly traded. And that's before the wild promises Sales makes. They are preternaturally addicted to arbitrary deliverables.
Essentially, their products are projects, and the customers are incidental to the whole thing. There is no estimate for customer happiness in the business case for a new product team. If you build it on time and under budget, everything else (getting a customer to use it and like it) is taken for granted.