Controversially, I don´t think this is something Facebook can do much about. People like that (I mean those who report her) are this way online, offline, everywhere. The fault is with the people, not the tool they use.

What should facebook do here?

- Find the people responsible and... fine them? Deplatform them? Shame them publicly? Any of these would need Facebook account to be unequivocally tied to one´s identity. Do we want FB to be tied to our SSN/ID card number/DNA sample?

- Ensure better moderation by adding more people instead of machines. And somehow make sure the opinions and morality of those people are... correct? This case is quite clear cut, but in other cases there is much moral ambiguity. Where should the human moderators lean?

- Ensure free speech for everyone. We see where this is going, swastikas and big Qs everywhere and fabebook being sued left and right.

- Ensure free speech for just the acceptable opinions - this is what they are trying to do, with the results we see. Plus it brings a lot of trouble with determining which opinions are acceptable where, which is another can of worms.

I don´t see an answer to this problem... And it seems facebook is struggling unsuccessfully to find it, too.

Edited for clarification.