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Comment by gavinray | Hacker News Reader

Through $DAYJOB, I happened to have a meeting with one of the founders of this company some time ago -- not about Replay, but about a "How do you do this" sort of question.

After prying for technical details, Replay came up, and I asked to see it out of curiosity.

Really blew my mind. Every once in a while a piece of technology comes around that doesn't quite have an equivalent.

I could immediately see where being able to have your users or coworkers record bug reproductions or features and submit them in issues or PR's would save monumental amounts of time.

Wishing Replay team best of luck, I was thoroughly impressed.

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> Every once in a while a piece of technology comes around that doesn't quite have an equivalent.

I dunno, https://www.rrweb.io/ comes close (closer?) and it's open source.

There's also other paid solutions like FullStory and LogRocket.

I agree there's a lot of session replay style equivilents (and rrweb is great!), though what Replay is doing unfortunately cannot be done in production in the same way. In the ideal world this level of data could be extracted from production incidents without an individual running specialized software, but with the state of technology I'd say they're both aiming to solve different problems.

I asked about this (whether it could be done as a browser extension) and the answer I was given was that the browser was required because they do things like hook syscalls and other close-to-the-metal stuff

From: https://www.notion.so/How-Replay-works-cc65abf5eb11443586abb...

  So if you can’t capture API calls directly, what do you do? You drop down one level and record the browser system calls. This probably sounds like a terrible idea. We started off with a simple 3 line JS program with one API call and one clock and instead of just recording these two calls, we’re now recording a program with millions of lines of C++ and the complexity of an Operating System. Yep! It’s crazy, but works, and it’s pretty awesome.

  So the nice thing about system calls is there are not too many of them and they don’t change that often. This means that instead of recording an API call directly, we can record the network engine’s system calls to open socket and process packets from the server. And by recording at this level, it’s possible to replay the website exactly as it ran before, with the same performance characteristics and everything else. It’s a little bit like putting your browser into “the Matrix” and tricking it into believing everything is normal, when in fact it is just running in a simulation.

Session Replay records the DOM so it can be replayed like a video. Replay.io records the browser input so the browser session can be replayed again.

The biggest difference is that when you're viewing a replay, we're re-running the identical browser on our backend. This way you can debug the real thing.

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