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Prior to Slack, constant complaining would happen at the Caffè Macs, after hours, in the halls, between people in the same or adjacent teams.

Now teams are less siloed.

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Is that an Apple-specific Covid response? Teams have been more, not less, siloed at the job I've had since Covid started. People bold enough to complain in big mega-channels hasn't happened (similar to how few people would complain in all hands the same way they'd complain at lunch).

Prior to Slack, intra-company communications at Apple have been historically limited. Just being able to ping anyone at an instant is a cultural sea change.

Oh, did Apple not have any global IM at all before Covid?

This is startling to me. I haven't had a job without Slack or an essentially-equivalent predecessor (Hipchat) in over eight years.

Not really. If you wanted to contact many people usually you'd need to send an email to a list.

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