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My wife and I were in the market for an EV and checked out a Mach-E at the dealership down the street. Horrible experience with the sales team and they were charging 10k over MSRP.

Went home and bought a Tesla Model Y online. Absolutely love it and happy to not have dealt with that dealership.

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It's crazy to me that dealerships still exist. It's like an anti-product. You pay out money in order have a worse experience.

Maybe this is why NADA pushes back so hard against Tesla opening showrooms anywhere: it's not so much that they want a cut of every Tesla sold; it's more so that they don't want the public to realize how much better the car buying experience can be without them.

I think there's something to it - I forget the exact details, but services like Carvana have been getting pressure as well

I fully expect to maintain this... perceived necessary upselling experience

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