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> And what, a refund for 99% of the time what is a free at point of service to the consumer?

No, but give them a punitive fine (on the order of a percentage of their daily average profits) for failing to live-up to their own expectations set in their own advertising.

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Daily average profits for free service are 0.

Then make it a simple fee/fine for screwing the customer. You promise that you're gonna host files and you deleted/restricted them? Pay $100 for every day that the files are unavailable.

Legitimate companies will have no problem with that. Scum that wants to lure users in (to capture their personal data) but doesn't even have the decency to hold up their end of the bargain will have to reconsider whether they still want to provide such a service.

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