Sad state of Apple cloud services

5 points·_ivk6··4 comments

Steve Jobs threw a tirade at the original Apple cloud services MobileMe:

https://www.cultofmac.com/495868/today-in-apple-history-stev...

The "change" was to leverage third-party cloud service providers, as Apple continues to do so today. These hyperscale providers generally have better expertise as regards commodity compute, networking, and storage than Apple itself–issues around which were said to be the root cause of the original MobileMe service outages.

This change (at the outset) also allowed Apple to develop significant expertise at the metadata layer, at which it excels today.

An HTTP 504 Gateway Timeout error message is preferable to no user-facing error at all (former cloud engineer here).

Ancestry.com, on the other hand, is consistently bad, with frequent "Our backend services are overtaxed" messages over the span of the last three years, and little to no improvements in service.

iOS 15 removed my AirTags. They were still registered to me, but not visible on Find My.

Contacted support and had it escalated. I opted to not wipe and reinstall my phone. Every major release from Apple has had something important get nerfed and I wasn’t going to do it this time. It’s Apple it should just work.

I’m on iOS 15.1 beta 2 and magically the AirTags are back.

Tier 1 and tier 2 couldn’t help. They wanted me to start all over. Nope.

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