FWIW that's not the original source, just some twitter account reposting info shared by someone else. See this sub-thread: https://news.ycombinator.com/item?id=28750888

IT: "Please do this fix."

Person 1: "I can't, I don't have physical access."

IT: "Please do this fix."

Person 2: "I can't, I don't have digital access."

Why? It's [IT's?] policy.

Let me guess, it is tied to FB systems which are down. That would be hilarious.