Uh, no I am not. It is illegal to landlock someone, this is a pretty common thing in rural areas.
Let’s say I purchase all of the property between person X and the highway. Well, he has to have access to it so I have to give him a right of way. But that doesn’t make me the police. He’s responsible for what he does, not me.
Or, if you think this is a grand idea, I think landlords should be responsible for crimes committed by tenants. If you make that a co-condition of these ridiculous IP laws they’d all be dead and gone in a week…
Most web services do have strict restrictions on conduct. This is a far cry from vigilantism.
It’s messed up for Cloudfare to wash their hands of any responsibility here.
In the case of a crime being committed in a hotel room, the criminal is the nuisance. The hotel operator gladly participates with law enforcement to remove the nuisance. In the case of something as ridiculous as these plaintiff wedding dress makers claiming "intellectual property" over a white dress, the plaintiff is the nuisance, not the people they are accusing.
There are numerous accounts of illegal activity at hotels, hostels, government sanctioned housing, college rental properties, and any privately owned, leased property, but no one, ever has been held accountable for illegal behavior (like domestic violence, illicit drugs, underage drinking, etc), so why should a SaaS?
Meanwhile, it isn't even "in the public's best interest" for the hotel to act as law enforcement as the most they can do is evict the person from their one hotel, not actually stop them from doing whatever "illegal behavior" is taking place. (At this point, apologists for monopolies probably start arguing that this is why we are all better off if everyone is forced to use one or two providers, so that everyone can be forced to fall in line with whatever the new corporate vigilante justice rules are... sigh.) Law enforcement is empowered, trained, and equipped to actually do something, not the hotel staff.
And cloudflare isn't even doing that. They just shrugged and decided they would continue to collect profit off the criminal behavior and act as a brick wall for OP in this case. They don't have to be the law enforcement here, but they should be obligated to report this activity to law enforcement and let law enforcement do their jobs. OP will probably have to get a lawyer and spend a lot of money and time to force cloudflares hand to turn in the phisher, all while their business is being hurt directly, and that's just not right at all.
edit: spelling
Your analogy amounts to a person having a private road, for which a random person comes buy proclaiming "hey there is meth lab up your road" from this you then jump to the conclusion that the person that owns the road now legally "knows" about the meth lab, thus if a methlab is found they are complicit.
I would find this to be very lacking from a legal standpoint that some random person yelling an accusation at you constitutes "informing" someone of a fact to whit they would then become legally liable.
No proof, evidence, or other actionable noticed has been given, so the owner can simply ignore you accusation and move along with their day, in fact legally that would be the best course because if they then investigated they could become complicit, but at the moment of accusation they are not